May 16, 2010
Practice the four F’s
The four Fs are Fell, Felt, Found, and Facts. When someone is wrong tell them: “A lot of people feel like you do right now. In fact, I felt that way myself until I found out the following …” (then share the information you found that caused you to change your mind). This is a nice way for someone to change his or her mind without losing face.
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