May 16, 2010

Admit Error

Is admitting error or omission a sign of weakness? False. Research shows that disclosing such information demonstrates honesty. In psychological terms, it breeds what is called “reciprocity.” If you do something for me, then I’ll do something for you. People are far more likely to be honest with you when you are honest with them.
Negotiation, at its best, consists of open, honest, and straightforward communication based on mutual respect and mutual trust.

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