Lost S05E

You may then try pushing or cross-selling other products to your customers. If, for example, some of your customers keep buying your tea in boxes, maybe you can offer them bulk discounts. Or tell them that, for a minimum purchase, they’ll get two, free days in a gym or spa.It now becomes clear that CRM takes off from asking question and gathering data. With data in hand, you can ask more question and gather more data, and this upward spiral of asking questions and gathering data will lead you to deeper insights about your customers. For instance, you may learn things like how much they buy and what activities they do. Do they exercise, study about eating a good diet?