Non-verbal communication includes facial expression, tone of voice, gesture, eye contact, patterns of touch, and posture. It is the process of sending and receiving wordless messages.
• Haptics is the study of touching as non-verbal communication. Communication through touching can include handshakes, hand holding, kissing cheeks, back slap, high five, shoulder pat, and brushing of the arm.
• Oculesics is the study of the role of eyes in non-verbal communication. People use their eyes to indi8cate their interest through the eye contact or no contact at all. Someone reading a paper when another is talking is a sign of disinterest. Speakers should maintain eye contact wit the audience to open the flow of communication and convey interest, warmth and credibility.
• Vocalics is the study of non-verbal cues of the voice. Tone of voice includes pitch, accent and volume that can suggest rhythm, loudness and infection all affect the vocal elements dull and boring.
• Smiling ore often as you speak will enable the audience to perceive you as friendly, approachable, warm, and can be engaged in conversation. The audience will react more favorably, listen and learn ore fro your presentation.
You communicate numerous messages by the way you talk, stand, sit and walk. Do not speak with your back turned or while looking at the floor or ceiling.
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