Apr 12, 2010

Final Round at Augusta National

When to Use
When starting a new improvement project
When developing a new or improved design of a process, product or service
When defining a repetitive work process
When planning data collection and analysis in order to verify and prioritize problems or root causes
When implementing or negotiating any change
PLAN: Design or revise business process components to improve results
DO: Implement the plan and measure its performance
CHECK: Asses the measurements an report the results to decision makers
ACT: Decide on changes needed to improve the process

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